Warranty Overview

Buying a new home is one of the largest investments you will ever make, which is why it’s important to ensure your home comes with protection. As a 2-10 Home Buyers Warranty (2-10 HBW) builder member, NuCiti Capital provides every home we build with 10 full years of structural home warranty protection from the nation's largest home warranty company. With the purchase of your new home, you’ll receive a copy of the structural home warranty contract that explains what is covered, as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of the home.

What’s Covered?

  • 10 full years of structural defect coverage for load-bearing components.

  • 2 full years of systems surety coverage against defects in wiring, piping, and ductwork in electrical, plumbing, and mechanical systems.

  • 1 full year of surety coverage against defects in workmanship and materials.

    https://www.nuciticapital.com/s/2-10-Warranty-Booklet.pdf

Warranty Request

Emergency Warranty Request

If you experience am emergency warranty service situation as defined below, please notify 2-10 HBW via the link provided below and contact the appropriate contractor below:

https://secure.2-10.com/Homeowner/Account/Login

Please note, if you contact the emergency subcontractors with a Non-Emergency issue, you as the homeowner will be charged for the service.

Plumbing:

  • Not working at all

  • Excessive leak, one that is a slow drip is not considered excessive.

  • A drain back up

Electrical:

  • Not working at all, this does not include individual switches our outlets; this is for the entire house.

  • A hot wire is exposed

HVAC:

  • The entire system is not working; this does not include individual rooms or zones.

GRAPEVINE BROWNSTONES - PHASE 1

Plumbing: Givens and Associates (817) 320-8227

Electrical: Castle Electric Contracting, Inc. (214) 843-6121

HVAC: Redline Mechanical (972) 360-9893 or (214) 415-1024

Gas: Atmos Energy (800) 286-6700

Water: City of Grapevine (817) 410-3330

Elevators: Home Elevators of Texas (214) 234-8840

HOA: Accelerated Management (972) 372-0752